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Focusing the Top Team

Client scenarios have been kept anonymous. In all cases, the clients are available as references upon serious requests to seek specific insight into how we can assist you and your organization.

Re-energizing and focusing the top team in preparation for a major push

Challenge:

The client had recently completed a difficult and successful effort to improve its operational infrastructure to meet customer requirements. Now, the CEO wanted to galvanize his top management team to deliver dramatically improved results in the next six months in order to be in position for an acquisition. The team was feeling drained, but all knew they could achieve success only by every member performing at peak, with superior teamwork across their different geographic locations

What we did:

  • Interviewed all team members to gain their perspectives on strengths and suggestions for improved teamwork for each individual and for the team as a whole.
  • In addition, implemented a customized upward feedback survey to provide feedback to the leaders and leadership team from middle management ranks
  • At a team offsite, provided structure and process for personal, comprehensive, and safe sharing of feedback among all team members, including CEO. Included requests and personal commitments to support individual action plans.
  • Provided creative processes for team members to reveal their view of the team's function and their role in it, and their own vision for the team's performance.
  • Team agreed and recommitted to guidelines to guide their interactions over the crunch-time, and practiced those guidelines with our expert facilitation while planning actions for the company's top strategic priorities over the next six months

Results:

  • Increased energy and excitement to tackle clear six-month priorities
  • Enhanced honesty in team communications
  • Increased commitment to each other for achieving results
  • Achieved required improved results, resulting in successful acquisition
 
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