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What ADVICE would you give to other organizations to make this work have a significant, lasting positive impact?

Marti Haskins
Senior Director
Clinical Affairs,

"Analyze the data"
"Listen, and take it seriously "

Kent Thiry
CEO, Vivra
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"CEO lead by example"
"Measure for results; benchmard for follow up "

Ken Kelley
CEO, Founder,

"Internal champion with the vision"
"Communicate the importance, intention and purpose"
"Involve Drew and Mark up front "

Karen Campbell
Vice President
Marketing, IntraBiotics

"Understand that process of building trust and changing behavior through practicing feedback takes time"

Susan Kuruvilla
CFO, Clark

"Schedule follow up to initial feedback in 3-4 months"
"Stick with the process; stay involved "

Marshall Merrifield
CEO, Clark

"Top leaders set example of sharing personal action plan publicly"
"Print wallet cards as reminder of leadership model "

Mark Schmaier
COO, Clark

"Vision and commitment of senior people"
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