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Client scenarios have been kept anonymous. In all cases, the clients are available as references upon serious requests to seek specific insight into how we can assist you and your organization.

Getting Functional Heads to step up to shared leadership for the full enterprise


The CEO wanted his senior leadership team to "step up" more to lead the enterprise. Despite his communicating this message repeatedly during the year and making repeated attempts at team development, the top team continued to act more like a Working Group than a Team. The group continued to delegate leadership for the enterprise to the CEO

What we did:

  • Interviewed all team members for feedback about the teams role, function, priorities, and the CEO role
  • Performed a team function diagnostic survey
  • Held an offsite
    • Diagnostic data was shared to highlight the issues and themes
    • Members learned new awareness of Accountable Ownership™
    • Members shared feedback
    • And shared new commitments to support the enterprise and each other across functional lines
  • Redesigned team meetings and content
  • Instituted new discipline for tracking and revisiting joint leadership commitments over time


  • CEO highly satisfied with top team's response to step up to the next level
  • Greatly improved, proactive communication among function heads
  • Surfacing issues ahead of time rather than "too late for action"
  • Shorter, more energetic team meetings
  • Improved progress on ambitious goals
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