Workshops and Trainings
Leadership as Customer Service
(modules: 4 hours to 2 days)
This workshop engages leaders in an interactive and entertaining
experience to sharpen and internalize their understanding of leadership
credibility, and how to diagnose the needs of their followers in
different situations in order to adapt their natural leadership
style. The multi-dimensional experience includes small group work,
case studies, feedback, competitive games, and observation of film
clips to illustrate leadership styles. This process can include
a 360 feedback process on the front end to motivate a personally-focused
learning agenda for this training.
[Dr. Hank Fuchs, CEO, Intrabiotics Pharmaceuticals]
(modules: one-half to one and a half days)
This workshop draws on the domains of Knowing, Doing, and Being
as critical elements of effective leadership to connect to followers'
hearts and minds. The course explores Emotional Intelligence and
its applications to different leadership styles and situations.
The course includes skills such as effectively giving & receiving
feedback, coaching, motivating, decision making, and team leadership.
The unique strength of this experience is its provision of practical
tools for accessing otherwise "soft skill" areas such
as the power of personal authenticity in leadership.
- [Therese Hymer, VP, HR, Clark Security Products]
Interaction and Communication Styles
(module 3 to 4.5 hours)
This highly interactive workshops reveals four distinct interaction
styles, which helps team members understand the virtues of their
own and others' styles, and how each can adapt to promote the most
productive interactions among them. Dimensions covered include how
best to communicate, make decisions, coach, and problem solve with
individuals of different styles. In the process, team members get
to know each other's strengths, "hot buttons", and preferences
in a very personal, often humorous, and entertaining way. Clients
consistently find the insights from this workshop to be memorable
and therefore of lasting value.
High Performance Coaching for Managers